Is there a dress code?
Where are the shows playing and how do I get there?
Where can I park?
Are the theatres wheelchair accessible?
What are the running times for the shows?
Will latecomers be admitted?
What is the policy regarding children?
Do I have to pick up the tickets myself?
What are the best seats?
I am hearing-impaired. Do your theatres offer amplification?
What is JERSEY BOYS about?
What is the running time of JERSEY BOYS?
For what age group is JERSEY BOYS appropriate?
What is the official website for JERSEY BOYS tour?
Is there a cast album available for JERSEY BOYS?
Has JERSEY BOYS won any industry awards?
I can't get the video or audio on your site to play. Is this a firewall problem?
Do I need to have 'cookies' turned on when I visit dancptickets.com?
How do I clear the cache on my browser?
I am having problems connecting to one of your pages. When I do my computer locks up. What's going on?
Why do web pages not fit on my screen?
I'm visually impaired. How can I access the Dancap Productions web site?
Where are the shows playing and how do I get there?
Avenue Q will be playing at The Elgin Theatres, located at 189 Yonge St. (East side of Yonge, north of Queen St.)
Jersey Boys will be playing at the Toronto Centre for the Arts, located at 5040 Yonge St. (West side of Yonge, just north of Sheppard Ave.)
Happy Days, Anne of Green Gables and Dr. Seuss' How The Grinch Stole Christmas! The Musical venues to be announced.
Directions:
- Elgin/Winter Garden Theatres:
By TTC: Subway to Queen Station. Exit to street. The theatre is on the east side of Yonge Street at Queen St.
By Car: QEW or 401 to Yonge St. Proceed north or south on Yonge to Queen. - Toronto Centre for the Arts:
By TTC: Subway to North York Centre Station. Walk one block south to North York Boulevard and proceed right.
By Car: 401 to Yonge Street, proceed north on Yonge to North York Boulevard and turn left.
For the Toronto Centre for the Arts, there are several lots within a five minute walk.
Outdoor Lots: Surface lots are located east of Yonge St. at North York Boulevard, within two blocks.
Indoor Lots: The Beecroft garage is located one block south of the theatre at 95 Beecroft Rd. The North York City Centre Mall garage is located one block north of the theatre. Enter from Park Home Ave. or Beecroft Rd. There is also underground parking in the Transamerica Building, off of North York Blvd.
Are the theatres wheelchair accessible?
What are the running times for the shows?
- Avenue Q
2 hr 5 min with 15 minute intermission - Jersey Boys
2 hr 30 min with 15 min intermission
What is the policy regarding children?
Do I have to pick up the tickets myself?
I am hearing-impaired. Do your theatres offer amplification?
JERSEY BOYS is directed by Tony Award®-winner Des McAnuff (700 Sundays, The Who's Tommy, Big River), with book by Academy Award®-winner Marshall Brickman ("Annie Hall," "The Tonight Show") & Rick Elice (Double Double), music by Bob Gaudio (founding member of The Four Seasons), lyrics by Bob Crewe (writer/producer for The Four Seasons) and choreography by Sergio Trujillo (All Shook Up).
What is the running time of JERSEY BOYS?
Intermission: 15 minutes
ACT 2: 1 hour 5 minutes
Total Running Time: 2 hours 35 minutes
For what age group is JERSEY BOYS appropriate?
What is the official website for JERSEY BOYS tour?
Is there a cast album available for JERSEY BOYS?
Has JERSEY BOYS won any industry awards?
I can't get the video or audio on your site to play. Is this a firewall problem?
http://www.adobe.com/go/getflashplayer
Adobe provides support for both Flash and Shockwave players. The minimum system requirements are as follows:
| Windows® | Macintosh | Linux® |
| Intel® Pentium® II 450MHz or faster processor (or equivalent) | PowerPC® G3 500MHz or faster processor Intel Core™ Duo 1.33GHz or faster processor |
Modern processor (800MHz or faster) |
| 128MB of RAM | 128MB of RAM | 512MB of RAM, 128MB of graphics memory |
If you suspect a firewall issue, contact your system administrator, or consult the help documentation for your firewall.
Do I need to have 'cookies' turned on when I visit dancptickets.com?
How do I clear the cache on my browser?
Please choose the instructions for the browser you use below:
Microsoft Internet Explorer 5.0 + : To clear the cache in IE, you must use the 'Internet Options' menu which can be accessed by clicking once on the 'View' selection found across the top of the IE browser between the 'Edit' and 'Go' drop down menus. Click once on the 'Internet Options' selection to display the menu.
By using the tab menus at the top, select the tab titled 'General Options'. Click once on the 'Delete Files' button. You will be prompted with a pop-up box that asks if you wish to delete all temporary Internet files. Click 'OK'. You have successfully cleared your cache.
Netscape 4.0 + : To access the cache menu, click on 'Edit' on the top tool bar. Move your cursor down to the selection marked 'Preferences' and select 'Network Preferences'. A menu with several selections will appear. Double click on the 'Category' marked 'Advanced', which will in turn display several options, one being for cache. Select the 'Cache' option and click on both buttons, 'Disk Cache' and 'Memory Cache'. Make certain you click 'OK' when Netscape prompts you with a message asking you if you want to remove disk/memory cache files. After you clear both disk and memory caches you can exit the 'Preferences' menu.
To place Netscape in a mode that will force each page to download upon view, select 'Verify Documents Every Time' in Cache and Network Preferences. Please note that this may affect your navigation speed.
Firefox 2.0.0.4 + : To clear the cache, select 'Tools' from the menu, then 'Clear Private Data'. Ensure the checkbox 'cache' is selected, then click the 'Clear Private Data' button to clear the cache.
Safari 2.0.0.4 + : To clear the cache in Safari, click the 'Safari' menu option, and then click 'Empty cache'.
A browser error may have occurred. If this is the case, close the browser, reopen it, and try again. If other people can access the site, it may be a problem with your web page cache. Clear your cache and then try reloading the site again. For instructions on how to clear your cache, see How do I clear the cache on my browser? Your ISP (Internet Service Provider) may have a problem with their servers. Try accessing other pages, and if the problem persists, contact your ISP or System Administrator.
If your computer is older or poorly maintained you will definitely experience performance issues:
- Your computer may not have adequate processing power
- Your computer may not have enough free RAM (Internal Memory)
- There may be a hardware conflict on your system
- You may have too many foreground/background processes active leaving little free resources
- Your network connection may be experiencing delays, lag or other connectivity issues, or may be unsuitable to keep up with rich media content
- Your computer may be infected with a virus, trojan horse, worm or spyware
In the extremely rare case that the server generating our pages goes down please be patient. We have system administrators on call at all times to resolve problems such as these.
Why do web pages not fit on my screen?
For PC users:
1) Go to Desktop
2) Right click on your mouse
3) Click on Properties
4) Click on the Settings tab
5) Go to "Desktop Area" and move the slide to 1024x768 pixels (or higher/more)
For MAC users:
1) From the application menu, choose Preferences.
2) Open System Preferences and click Displays to display its preferences.
3) Click the Display tab; your display's supported resolution settings are listed in the Resolutions pane, from the smallest to the largest size dimensions.
4) Select any of the dimensions to change the resolution. A smaller resolution gives you less desktop space to display windows and interfaces, but these elements also appear larger.
A larger resolution maximizes your screen space, letting you see more of a photo or document, and can help you manage applications whose interface elements span multiple windows. Dancptickets.com is best viewed with the resolution size of 1024x768 pixels or greater. This is the standard that most sites use.
I'm visually impaired. How can I access the Dancap Productions web site?









RETURN TO TOP